• Reattach the end cap to the brush bar.
• Slide the main brush bar into the cleaner head. Rotate the end cap to the
closed position.
• Close the fastener by turning it a quarter clockwise. Check that the fastener and
brush bars are all securely in place.
WASHING YOUR FILTER UNIT
The LCD display will alert you when the filter unit needs washing. We recommend
that you wash your filter at least once a month or when your machine alerts you.
• Remove the filter unit by twisting anti-clockwise to the open position. Gently pull
away from the appliance.
• Wash the inside of the filter unit first; hold it upright under the cold water tap and
agitate using a rotating motion.
• Wash the outside of the filter unit; fill the unit with cold water, place your hand over
the open end and shake gently.
• Repeat washing the inside and outside of the filter unit until the water runs clear.
• Gently tap the filter unit to remove any excess water and leave to dry with the open
end facing up.
• Leave the filter unit to dry completely for a minimum of 24 hours.
• Check that the filter unit is completely dry.
• To refit, return the filter unit to the open position and twist clockwise until it clicks
into place.
The filter unit may require more frequent washing if vacuuming fine dust or using
mainly boost suction.
Don't put any part of your machine in a dishwasher, washing machine, tumble
dryer, oven, microwave or near a naked flame.
BLOCKAGES – AUTOMATIC CUT-OUT
• This appliance is fitted with an automatic cut-out.
• If any part becomes blocked, the appliance may automatically cut out.
• This will happen after the motor pulses a number of times (i.e switches on and off in
quick succession) and the blockage indicator LED will illuminate.
• Leave to cool down before looking for blockages.
• Ensure that the appliance is disconnected from the charger before looking for
blockages. Failure to do so could result in personal injury.
• Make sure any blockages are clear and all parts are refitted before using
your machine.
• Refit all parts securely before using.
• Clearing blockages is not covered by your guarantee.
LOOKING FOR BLOCKAGES
The motor will pulse and the blockage indicator LED will illuminate when there is a
blockage. Please follow the instructions below to locate the blockage:
• Ensure that the appliance is disconnected from the charger before looking for
blockages. Be careful not to pull the ‘ON’ trigger.
• Do not operate while checking for blockages. Failure to do so could result in
personal injury.
• Leave to cool down before looking for blockages.
• Beware of sharp objects when checking for blockages.
• To check for blockages in the main body of the appliance, remove the clear
bin following the instructions in the 'Cleaning the clear bin' section and remove
the blockage.
• If you cannot clear an obstruction you may need to remove the brush bars, please
follow the instructions below:
– To remove the soft roller cleaner head brush bars, please refer to the 'Washing
the soft roller cleanerhead brush bars' section. Remove the obstruction and
replace the brush bars as shown in the ‘Washing the soft roller cleanerhead
brush bars’ section. Ensure that the fastener is fully turned and the base plate
and brush bars are secure before operating the appliance.
– To remove the brush bar from the direct drive cleaner head or mini motorised
tool, use a coin to unlock the fastener and slide the brush bars out of the cleaner
head. Remove the obstruction. Replace the brush bar and secure it by tightening
the fastener. Ensure it is fixed firmly before operating the appliance.
• This machine has carbon fibre brushes. Take care if coming into contact with
them, as they may cause minor skin irritation. Wash your hands after handling
the brushes.
• Refit all parts securely before using.
• Clearing blockages is not covered by your guarantee.
CHARGING AND STORING
• This appliance will switch ‘OFF’ if the battery temperature is below 3°C
(37.4°F). This is designed to protect the motor and battery. Do not charge the
appliance and then move it to an area with a temperature below 3˚C (37.4°F) for
storage purposes.
• To help prolong battery life, avoid recharging immediately after a full discharge.
Allow to cool for a few minutes.
• Avoid using the appliance with the battery flush to a surface. This will help it run
cooler and prolong battery run time and life.
BATTERY SAFETY INSTRUCTIONS
• If the battery needs replacing, please contact the Dyson Helpline.
• Use only the Dyson charger Part Number 217160 or 270576 for charging this
Dyson machine.
• The battery is a sealed unit and under normal circumstances poses no safety
concerns. In the unlikely event that liquid leaks from the battery, do not touch the
liquid and observe the following precautions:
– Skin contact – can cause irritation. Wash with soap and water.
– Inhalation – can cause respiratory irritation. Expose to fresh air and seek
medical advice.
– Eye contact – can cause irritation. Immediately flush eyes thoroughly with water
for at least 15minutes. Seek medical attention.
– Disposal – wear gloves to handle the battery and dispose of immediately,
following local ordinances or regulations.
CAUTION
The battery used in this machine may present a risk of fire or chemical burn if
mistreated. Do not short contacts, heat above 60°C(140°F), or incinerate. Keep
away from children. Do not disassemble and do not dispose of in fire.
ONLINE SUPPORT
• For online help, general tips, videos and useful information about Dyson:
www.dyson.co.il/support
DISPOSAL INFORMATION
• Dyson products are made from high grade recyclable materials.
Recycle where possible.
• The battery should be removed from the machine before disposal.
• Dispose of or recycle the battery in accordance with local ordinances
or regulations.
• Dispose of the exhausted filter unit in accordance with local ordinances
or regulations.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON MACHINE
B.N.Z.C. is happy to offer you the following 2 year guarantee. After registering
for your 2 year guarantee with B.N.Z.C. your Dyson appliance will be covered
for parts and labour for 2 years from the date of purchase, subject to the terms
of the guarantee. If you have any queries about your Dyson appliance, call the
B.N.Z.C. Helpline with your serial number and details of where and when you
bought the appliance. Most questions can be solved over the phone by one of
B.N.Z.C. trained Helpline staff.
Phone: 03-6762924 or Fax: 03-6781050.
If your Dyson appliance needs a service, call the Helpline so we can discuss the
available options. If your Dyson appliance is under guarantee, and the repair is
covered, it will be repaired at no cost.
PLEASE REGISTER AS A DYSON APPLIANCE OWNER
To help us ensure that you receive a prompt and efficient service, please register as
a Dyson appliance owner. There are two ways to do this:
Register by mail:
Fill in and mail the registering guarantee document, with a copy of the purchase
receipt from an authorised dealer. Address: 6 Odem St., Kiryat Matalon, Petach
Tikve, P.O.B 6999, 4951789, Israel.
Register by fax:
Fill in and fax the registering guarantee document, with a copy of the purchase
receipt from an authorised dealer. Fax No: 03-6781050.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.
LIMITED 2 YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED GUARANTEE
WHAT IS COVERED
• The repair or replacement of your Dyson machine (at Dyson’s discretion) if it is
found to be defective due to faulty materials, workmanship or function within
2 years of purchase or delivery (if any part is no longer available or out of
manufacture, Dyson will replace it with a functional replacement part).
• This guarantee will only be valid if the machine is used in the country in which it
was sold.
WHAT IS NOT COVERED
Dyson, or its authorised agent B.N.Z.C. do not guarantee the repair or replacement
of a product as a result of:
• Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the machine which is not in accordance with the
Dyson User manual.
• Use of the machine for anything other than normal domestic household purposes.
• Use of parts not assembled or installed in accordance with the instructions
of Dyson.
• Use of parts and accessories which are not genuine Dyson components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
• Blockages – please refer to the Dyson User manual for details on how to look for
and clear blockages.
• Normal wear and tear (e.g. fuse, brush bar etc.).
• Use of this appliance on rubble, ash, plaster.
• Reduction in battery discharge time due to battery age or use (where applicable).
If you are in any doubt as to what is covered by your guarantee, please call the
Helpline on Phone: 03-6762924 or Fax: 03-6781050.
SUMMARY OF COVER
• The guarantee becomes effective from the date of purchase (or the date of delivery
if this is later).
• You must provide proof of (both the original and any subsequent) delivery/purchase
before any work can be carried out on your Dyson machine. Without this proof, any
work carried out will be chargeable. Keep your receipt or delivery note.
• All work will be carried out by Dyson or its authorised agents.
• Any parts which are replaced by Dyson will become the property of Dyson.
• The repair or replacement of your Dyson machine under guarantee will not extend
the period of guarantee.
• The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
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