1:1
A5
80g双胶纸
白底黑字
基础说明书72-RT51GS-ERU1A R2
英语+俄语
包含底插：70-STDP10-EAP1B
俄语部分增加客户要求的内容，以业务确认为准。
制作表编号：HZ2020-08-281R
物 料 编 号：72-RT51GS-XRUCR
内 容：说明书
型 号：55C717
日 期：2020-8-20
BOM编号：H7-50P10NH-URND1AA
ELQ154931C
牌子名称： TCL 55C717
批 次 号：
机 芯：RT51GS2-RU
制 作 人
PREPARED BY
项目/美工 工程师
ENG.CHECKED BY:
市场业务中心确认
CONFIRM BY：
销 往 RUSSIA 地：
：
TCL电子控股有限公司
运营中心-惠州TV工厂-PE部
产品辅助设计室（外销订单）
DN cn= c=<
>
2020.08.21
09:24:28 +08'00'
50C717/55C717/65C717
2
Table of Contents
Chapter 1: Introduction
Precautions ...............................................................3
Warning ...................................................................3
Product ....................................................................3
Power and Plug .......................................................3
Power Cord and Signal Cable .................................3
Use Environment .....................................................3
Cleaning ..................................................................3
Sockets ......................................................................4
Remote Control Functions........................................5
RC802V remote control .............................................5
RC802N remote control .............................................6
Chapter 2: Getting Started
Switching On .............................................................7
Switching Off .............................................................7
Network Connection .................................................8
TV Buttons ...........................................................9
Initial Setup .............................................................9
Chapter 3: Basic TV Operations
Accessing Channels ..............................................10
By RC802V remote control ...................................10
By RC802N remote control.....................................10
Watching Connected Devices ...............................10
Adjusting Volume ...................................................10
Accessing Smart TV Homepage ............................ 01
Accessing TCL Channel ..........................................10
Using System Settings Menu .................................10
Using TV Settings Menu ........................................10
Chapter 4: Using More of Your TV
Installing Channels ......................................11
Common Interface.....................................................11
Using the Common Interface Function.....................11
Accessing Common Interface Services....................11
Using Sub
titles ........................................................11
Turning On/Off Subtitles .........................................11
Enabling Subtitle Languages on Digital TV Channels .......11
Selecting a Subtitle Type on Digital TV Channels ...12
Using Teletext .........................................................12
Selecting Decoding Page Language ......................12
Digital Teletext Language .......................................12
Using Instant Power On ..........................................12
Network Wake Up ................................................12
T-Link .......................................................................12
Enabling or Disabling T-Link ...................................12
Using Auto Power On .............................................12
Using Auto Standby .................................................12
Using EPG (Electronic Programme Guide).................12
Bluetooth Function ..................................................13
Time Shift ..................................................................13
PVR (Personal Video Recorder) .................................13
T-Cast ........................................................................14
Reset Shop ...............................................................14
..........14
Password in Parental Control ................................14
Using the Hands-free TV Voice Control ..............14
Chapter 5: Other Information
Problems & Solutions .............................................16
Troubleshooting .....................................................17
Legal Statement ......................................................18
Mount the Stand ......................................................19
3
IntroductionChapter 1
Precautions
Read all of the instructions before operating the set.
Keep these instructions well for future use.
Warning
Never place a television set in an unstable location. A
television set may fall, causing serious personal injury
or death. Many injuries, particularly to children, can be
avoided by taking simple precautions such as:
-
Using cabinets or stands recommended by the
manufacturer of the television set.
-
Only using furniture that can safely support the
television set.
-
Ensuring the television set is not overhanging the
edge of the supporting furniture.
-
Not placing the television set on tall furniture
(for example, cupboards or bookcases)
without
anchoring both the furniture and the television set to
a suitable support.
-
Not placing the television set on cloth or other
materials that may be located between the television
set and supporting furniture.
-
Educating children about the dangers of climbing on
furniture to reach the television set or its controls.
This symbol indicates that high voltage is
present inside. It is dangerous to make any
kind of contact with any internal part of this
product.
N
This symbol indicates that the fuse may
be in the neutral, and that the mains shall
be disconnected to deenergize the phase
conductors.
If an outside antenna or cable system is connected to
the product, be sure the antenna or cable system is
grounded by a skilled person so as to provide some
protection against voltage surges and built-up static
charges.
If your existing television set is being retained and
relocated, the same considerations as above should be
applied.
Product
• Do not block or cover the ventilation openings on the
back cover.
• Do not push objects of any kind into this unit through
the cabinet slots as they could touch the current
carrying parts or short-circuit parts, resulting in re,
electric shock, or damage to the unit.
• Do not attempt to open the cabinet as this may cause
damage. There are no parts inside you can service by
yourself. Refer all servicing to qualied personnel.
• Do not touch the screen surface with ngers as this
may scratch or mar the TV screen.
• Do not impact the TV screen with hard pressure as
this may damage the TV screen severely.
Power and Plug
• Unplug the set under the following conditions:
-
If the set will not be used for a long period of time.
-
If the power cord or the power outlet/plug is
damaged.
-
Follow the instructions to install and adjust the
product. Adjust those controls that are covered in
these operating instructions as improper adjustment
of other controls may result in damage. If this
happens, unplug the set and refer to the service
personnel.
-
If the set is subject to impact or has been dropped
and the cabinet has been damaged.
• Where the mains plug or an appliance coupler is used
as disconnect device, the disconnect device shall
remain readily operable.
(*Where an all-pole mains switch is used as the
disconnect device, the switch shall remain readily
operable.)
Power Cord and Signal Cable
• Do not allow anything to rest on or roll over the power
cord and the signal cable.
• Protect the power cord and the signal cable from
being trampled.
• Do not overload the power cord or the power outlet.
• Do not expose the power cord and the signal cable to
moisture.
Use Environment
• Do not place the set on an unstable cart, stand, or
table.
• Place the set on a place that allows good ventilation.
• Do not use the set near damp, and cold areas.
• Do not expose the set to excessive heat such as direct
sunlight, re, or the like and no naked ame sources,
such as lighted candles, should be placed on the
apparatus.
• Do not expose the set to dripping or splashing and
no objects lled with liquids, such as vases, shall be
placed on the apparatus.
• Do not use the set in dusty environments.
• Operating Temperature: 5°C to 35°C (41°F to 95°F)
Operating Humidity: 20% to 80%, non-condensing
Storage Temperature: -15°C to 45°C (5°F to 113°F)
Storage Humidity: 10% to 90%, non-condensing
Cleaning
• Dust the set by wiping the screen and the cabinet with
a soft, clean cloth or some special liquid cleaner.
• Do not apply excessive force to the screen when
cleaning.
• Do not use water or other chemical cleaner to clean
the screen as this may damage the surface of the TV
screen.
All other safety instructions about our TV sets are
also applicable here. (
Note:
Certain TV model is not
designed to be mounted to the wall.
)
4
Introduction
Sockets
Note
:
The location and names of the sockets on the TV may vary according to TV model, and not all sockets
available on all models.
LAN
This socket can be used to connect to external modem or network
access equipment.
HDMI, HDMI (Service port) or HDMI (ARC) socket (input)
The HDMI (High-Denition Multimedia Interface) socket can be
used to connect a Blu-ray player, PC with a compatible video
card installed, certain DVD players or a high-denition compatible
digital satellite decoder. This socket provides an uncompressed
digital connection that carries both video and audio data by way
of an integrated mini-plug cable.
Antenna/Cable input socket
This socket can be used to connect the outside aerial or cable
network.
Satellite input socket
This socket can be used to connect a coaxial cable to receive the
signal from your satellite receiver.
AV adapter socket (input)
This socket can be used to connect the attached AV adapter
cable with VIDEO and AUDIO L & R IN sockets. The AV IN
sockets can be used to connect a range of equipment, including
video recorders, camcorders, decoders, satellite receivers, DVD
players, or games consoles.
Digital audio out (Optical) socket
This socket can be used to connect a compatible digital audio
receiver.
Headphone socket (output)
This socket can be used to connect headphones or stereo
earphones.
Warning:
Excessive sound pressure from earphones and
headphones can cause hearing loss.
Common interface slot
This slot can be used to watch encrypted digital TV channels by
inserting a CAM (Conditional Access Module) along with a smart
card provided by a digital TV service operator.
USB 2.0 socket (input)
This socket can be used to connect a USB 2.0 device.
Note
: The number of USB sockets on the TV may vary
according to TV model.
LAN
Antenna/
Cable input
Router / Modem
USB 2.0
Satellite
input
Common interface
Digital
audio out
(Optical)
HDMI
or HDMI
(Service port)
or HDMI
(ARC)
V L R
V L R
V L R
AV adapter
HDD
5
Introduction
Remote Control Functions
Most of your television's functions are available via the menus that appear on the screen. The remote control(s)
supplied with your set can be used to navigate through the menus and to congure all the general settings.
Note
:
1.Figures and illustrations in this operation manual are provided for reference only and may differ from actual product
appearance. 2.The remote control type may be changed without notice, please refer to the remote control attached
with your TV. 3.Certain function may not be available for some models, e.g. GUIDE/SUBTITLE functions are only
available under DTV source. And DTV is not available for certain model. 4.
The Google Assistant is not available in
certain languages and countries.
-
Installing Batteries
1.
Push to open the back cover as illustrated.
2.
Insert two AAA batteries according to the
polarities marked on the battery case.
3.
Replace the back cover as illustrated.
To display the TV settings menu.
Standby / quit standby.
To access the Smart TV homepage.
To display the Option menu.
▲/▼/
◄
/
►
Navigation direction buttons. The ▲/▼ buttons are also used
to
change channels in TV mode.
OK
To conrm an entry or selection. This button is also used
to
display the channel list in TV mode.
To return to the previous menu or quit an app.
To select input source.
Press the Assistant button on your remote to talk to the Google
.. Assistant. (Available only when the network connection works
...normally.)
To pop up the virtual remote control keyboard when available.
To control the volume.
To change channels.
To access Netix.
(Not available for some models.)
To access TCL Channel.
RC802V remote control
Note:
Certain function may be accessed from the virtual remote control keyboard only,
please press button on the remote to display it and operate accordingly.
How to Use the Remote Control
When using the Google Assistant button for the rst time, you will be prompted to pair the remote with the TV.
a. Keep the remote control and TV in 1 meter, please follow the on-screen guide for pairing instructions. You can
use the Google Assistant
button after activating successfully.
b. The Google Assistant is only available for content search from certain apps.
c. Set languages in the
Settings
to your local language or ofcial language to enhance voice search successfully.
Google and Android TV are trademarks of Google LLC.
1 2
3
/
P
/
6
Introduction
To switch the sound off and back on.
Standby / quit standby.
Numeric buttons
To enter channel numbers or a digit.
To access TCL Channel.
LIST
To display the channel list.
To control the volume.
To display programme information, if available.
To display the TV settings menu.
P /
To change channels.
To access the Smart TV homepage.
To display the Option menu.
▲/▼/
◄
/
► Navigation direction buttons.
OK
To conrm an entry or selection.
To return to the previous menu or quit an app.
To select input source.
EXIT
To exit the Settings menu.
LANG
To select an audio language available for selected
digital TV programme.
GUIDE
To toggle the Electronic Programme Guide on or off.
(only
available for digital channels
.
)
TEXT
To toggle Teletext on or off.
SUBT.
To select a subtitle language available for selected digital TV
programme.
Color buttons
To select tasks or Teletext pages.
To start fast reverse.
To pause playback.
To start fast forward.
To access the Record menu.
To start playback.
To stop playback.
To access Netix.
(Not available for some models.)
RC802N remote control
-
Installing Batteries
1.
Push to open the back cover as illustrated.
2.
Insert two AAA batteries according to the polarities marked on the battery case.
3.
Replace the back cover as illustrated.
7
Chapter 2 Getting Started
Switching On
Follow the instructions on this page on how to switch on your TV set
and the remote control before going on to following pages describing
how to use the channel set-up procedure.
1.
Insert two AAA batteries in the remote control.
Precautions on using batteries:
- Only use the battery types specied.
- Make sure you use the correct polarity.
- Do not mix new and used batteries.
- Do not use rechargeable batteries.
- Do not expose batteries to excessive heat such as sunshine,
re or the like, throw them in a re, recharge them or try to open
them, as this could cause them to leak or explode.
- Remove the batteries from the remote control if you are not using
it for a long period of time.
- Attention should be drawn to the environmental aspects of battery
disposal.
2.
Connect the power cable FIRST to the television, THEN to a mains
socket. (
Note
:
If the power cable is connected to the television,
please only connect the power cable to the mains socket.
)
Your TV set should only be connected to an AC supply. It must not
be connected to a DC supply. If the plug is detached from the ca-
ble, do not, under any circumstances, connect it to a mains socket,
as there is a risk of electric shock.
Note
:
The gures are for representation only, the location of power
socket of the television may differ depending on the model.
3.
Connect an outside aerial to the ANTENNA IN socket at the back
of the TV set.
The aerial socket (75 OHM - VHF / UHF / cable) can be used for
connecting an external aerial or other equipment tted.
Note
:
If you want to receive the signal from your cable or cable
box, please connect a coaxial cable to the CABLE IN socket at the
back of the TV set.
4.
When powered on, the TV will be turned on directly or be in
standby mode.
If the power indicator lights up, the TV set is in standby mode.
Press the
button on the remote control or on the TV set to turn
on the TV.
Switching Off
• To put the TV set into standby mode, press the button on the
remote control. The TV set remains powered up, but with low
energy consumption.
• To switch off the TV set, unplug the mains socket from the mains
outlet.
8
Getting Started
Network Connection
Your TV will require an internet connection to operate all functions. Data usage charges may apply.
Please refer to your Internet Service Provider (ISP) for additional information.
To access the Internet, you must subscribe to high speed broadband Internet service with your Internet service
provider (ISP).
Your TV can be connected to your home network in two ways:
• Wired, using the RJ45 (LAN) connector on the back panel.
• Wireless, using the internal wireless and your home wireless network.
Note
:
Instructions below are just the usual ways to connect your TV to the wired or wireless network. The connection
method may be different depending on your actual network conguration. If you have any questions about your
home network, please refer to your ISP.
Connecting to a Wired Network
To connect to a wired network:
1.
Ensure you have:
• An Ethernet cable long enough to reach your TV
• A router or modem with an available Ethernet
port
• A high-speed Internet connection
• An Ethernet (LAN) port on the back of the TV
2.
Connect your Ethernet cable to the router and to
the Ethernet port on the back of the TV.
3.
Use the
Network & Internet
menu to configure the
TV.
Connecting to a Wireless Network
To connect to a wireless network:
1.
Ensure you have:
• A router broadcasting a high-speed wireless
signal
• A high-speed Internet connection
2.
Use the
Network & Internet
menu to configure the
TV.
Note
:
Please follow below steps to enter the
Network & Internet
menu.
1. Press on the remote control to display the Smart TV homepage.
2. Press
▲/
◄/► to move the cursor to
(Settings)
on the right top of the screen and press
OK
to enter the
system settings.
3. Press ▲/▼ to select
Network & Internet
, then press OK to enter the submenu and follow the on-screen
guidance to set up your network.
Router
Modem Internet
LAN port
Modem Internet
Wireless router
9
Getting Started
TV Buttons
- Power button
If the batteries in your remote control are run down, you can use the button(s) on your TV set.
There is only one button on the TV set. It may work just as Power on/Standby button, or as a multi-function
controller.
You can turn on the TV by pressing the button at the bottom left of the TV back case.
While the TV is on, press the button to display the multi-function menu. More information about how to use the
multi-function menu, please refer to the gure below.
• Press to move the highlight to the next function selection
• Press and hold the button for more than 2 seconds to conrm your selection.
Note:
You can follow the on-screen guide to operate.
Figures and illustrations are provided for reference only and may vary depending on the model.
- MIC button
ON
OFF
The MIC button is located next to the power button. If you want to use the feature of hands-free TV voice control,
turn on this switch(
not available for some models
).
Initial Setup
The rst time you switch the set on, the
Welcome
wizard
appears, which guides you through the initial setup
process. Follow the on-screen instructions to nish the initial setup process such as selecting the language,
connecting to the network, and more. During each step, either make a choice or skip the step. If you skip a step,
you can perform the setup later from the settings menu.
10
Chapter 3 Basic TV Operations
Accessing Channels
By RC802V remote control
Using the ▲/▼ buttons:
press the ▲/▼ buttons on the
remote control to scroll through the channels.
Using the OK button:
press the
OK
button to display
the channel list and press ▲/▼/◄/► and
OK
to select
channels.
Using the
P
/ buttons
: press the
P
/
buttons
on the remote control to scroll through the channels.
Using the button:
press to display the virtual
remote control keyboard, then you can use the numeric
buttons or the
LIST
button to operate accordingly.
By RC802N remote control
Using the numeric buttons
: press the corresponding
numeric buttons on the remote control to access the
channels.
Using the P / buttons
: press the
P /
buttons
on the remote control to scroll through the channels.
Using the LIST button
: press the
LIST
button on the
remote control to display the channel list and press
▲/▼/◄/►
and
OK
to select channels.
Watching Connected Devices
Press on the remote control to display the source
list. Press
▲/▼
to select TV or other input sources and
press
OK
to conrm.
You can also press on the remote control to display
the homepage, press
▲/
◄/►
to move the cursor to
the
(Inputs)
area on the right top of the screen, and
press
OK
to enter. Then press
▲/▼
and
OK
to select
the input source.
Adjusting Volume
Press the buttons on the remote control to
increase or decrease the volume.
Accessing Smart TV Homepage
Allows you to enjoy Internet Applications (Apps) and
specially adapted Internet websites, and perform system
settings for your TV. You can make controlling with the
TV remote control.
WARNING:
• Congure the network settings before using
Smart TV
applications
.
• Slow responses and/or interruptions may occur,
depending on your network conditions.
• If you experience a problem using an application,
please contact the content provider.
• According to circumstances of the content provider, an
application’s updates or the application itself may be
discontinued.
• Depending on your country's regulations, some
applications may have limited service or not be
supported.
• Changes in application content may be made without
prior notice by the service provider.
1.
Press on the remote control to display the Smart
TV homepage.
2.
Press
▲/▼/◄/►
and
OK
to enter the desired apps,
functions or settings.
3.
Press to return to the homepage.
4.
To exit the homepage, use ▲/◄/► to move the
cursor
to the
(Inputs)
area on the right top of the
screen, and press
OK
to enter. Then press
▲/▼
and
OK
to select your desired input source
.
Note: Since the connection with Internet takes time, it’s
recommended that you wait a few minutes to use
the Smart TV feature after activation of TV from
standby.
Accessing TCL Channel
Allows you to enjoy more VOD(Video on Demand)
contents or featured applications.
1.
Press on the remote control to enter TCL
Channel, or access through the
TCL Channel
icon
on homepage.
2.
Press or to exit.
Note: UI layout of TCL Channel will vary according to
models or countries.
Using System Settings Menu
Allows you to not only adjust device settings, such as
Network & Internet, Accounts & Sign-In and Apps, etc.,
but also set Device Preferences.
1.
Press on the remote control to display the Smart
TV homepage.
2.
Press
▲/
◄/►
to move the cursor to
(Settings)
on
the right top of the screen and press
OK
to enter the
system settings.
3.
Press
▲/▼
to choose the items and
press
OK
to enter.
4.
Press to return to previous interface.
Using TV Settings Menu
Allows you to adjust TV settings, such as picture and
sound.
1.
Press on the remote control to display the TV
settings menu.
2.
Press ▲/▼ to select the desired item, then press
OK/
► to enter the corresponding submenu.
3.
In submenus, press ▲/▼ to select menu options,
then press
OK/
► to enter the option list, the
adjustment interface, or the corresponding submenu.
4.
Press to return to the previous menu.
5.
Press to close the menu.
Notes:
- You can also press on the remote control,
select Settings (if available) and press OK to
enter the TV settings menu. Some options may not
be available for certain signal sources.
- Setting
LED motion clear
on will make fast
moving images clearer by controlling the LED
backlight, but the picture will be darker and more
ickering than with
LED motion clear
off .
11
1.
Following the directions printed on the CAM, gently
insert the module into the common interface slot on
the TV.
2.
Push the module in as far as it will go.
3.
Turn on the TV and wait for the common interface
function to be activated. This may take several
minutes.
Note
: Do not remove the CAM from the slot. Removing
the module will deactivate the digital services.
Accessing Common Interface Services
After inserting and activating the CAM, press
on the
remote control, select
Channel
>
Common Interface
and press
OK/►
to enter. This menu option is only
available if the CAM is correctly inserted and activated.
On-screen applications and content are provided by
your digital TV service operator.
Note
: This feature is only available under DTV source.
Using Subtitles
You can enable subtitles for each TV channel.
Subtitles are broadcast via Teletext or DVB-T/DVB-T2/
DVB-C/DVB-S/DVB-S2 digital broadcasts. With digital
broadcasts, you have the additional option of selecting a
preferred subtitle language.
Note:
Some options are available only when
Subtitle
is
set to on.
Turning On/Off Subtitles
1.
Press
on the remote control, select
Channel >
Subtitle
and press
OK/►
to enter.
2.
Select the
Subtitle
option, and press
OK
to toggle
between on or off.
3.
Press to close the menu.
Enabling Subtitle Languages on Digital TV
Channels
1.
Press
on the remote control, select
Channel >
Subtitle > Digital subtitle language 1st
and press
OK/►
to enter.
2.
Press
▲/▼
to select a subtitle language as your
preferred language and press
OK
to conrm.
3.
Press
▲/▼
to select
Digital subtitle language 2nd
and press
OK/►
to enter.
4.
Press
▲/▼
to select a secondary subtitle language
and press
OK
to conrm.
5.
Press to close the menu.
Installing Channels
This section describes how to search and store
channels automatically. This may be done in either of
the cases below:
-
you are prompted that there are no channels in TV
mode;
-
you want to update your channels.
1.
In TV mode, press
on the remote control and
select
Channel >
Channel scan
. Press
OK
/► to
enter.
2.
The TV installs and arranges channels according
to your country or region. Press ▲/▼ to select
Country/Region
, and press
OK
/► to enter. Enter
the default password 1234 or your own password in
case you have changed the password in the
System
>
Lock
menu. Press ▲/▼ to select your country or
region and press
OK
to confirm.
3.
Press ▲/▼ to select
Automatic search
and press
OK
/► to enter.
4.
Press ▲/▼ to select
Tuner mode
and press ◄/► to
select
Cable
,
Antenna
or
Satellite
.
(
Note
: Satellite
option is available only in selected models.)
5.
Press ▲/▼ to select other options and use ◄/► to
configure.
6.
After configuration is completed, press ▼ to select
Search
and press
OK
to start scanning channels.
7.
The channel search may take a few minutes. After
the automatic search, channels are arranged in a
preset order. If you wish to hide or swap channels,
press
on the remote control, select
Channel
>
Channel organizer
and press
OK
/► to enter.
Note:
If the channel search retrieved only the analogue
channels it could be caused by poor broadcasting
and therefore is not covered by manufacturer
warranty. Manufacturers cannot be held
responsible for lack of or poor broadcasting in
some areas.
Common Interface
(* not available for some models)
Encrypted digital TV channels can be decoded with a
Conditional Access Module (CAM) and a card provided
by a digital TV service operator.
The CAM may enable several digital services,
depending on the operator and services you choose
(for example, pay TV). Contact your digital TV service
operator for more information about services and terms.
Using the Common Interface Function
WARNING: Switch off your TV before inserting a
CAM. Be sure to follow the instructions described
below. Wrong insertion of a CAM may damage both
the module and your TV.
Chapter 4 Using More of Your TV
12
Using More of Your TV
2.
The desired controller, such as a smartphone, is
connected to the same network as your TV;
3.
An app which supports network waking up function,
such as YouTube, has been installed into the
controller;
4. Networked
standby
is set to on in the
Network &
Internet
menu under homepage. Press on the
remote control, select
(Settings) >
Network &
Internet,
use
▼
to select
Networked
standby
and
press
OK
to activate it.
When the TV is in networked standby mode, you can
use the app to wake up the TV remotely.
Notes:
-This feature is disabled if you press and hold the
button on the remote control and conrm to shut the TV
down
-Before using the feature of network wake up, make
sure
>
(
Settings) > Device Preferences >
Power > Instant power on
is set to on.
T-Link
Use this function to search for CEC devices connected
to the HDMI sockets in your TV and enable auto power
on and auto standby between the TV and CEC devices.
Enabling or Disabling T-Link
1.
Press
on the remote control, select
System >
T-Link
and press
OK/►
to enter.
2.
Select the
T-Link
option, and press
OK
to toggle
between on or off.
3.
Press
to close the menu.
Using Auto Power On
Enables the TV to automatically power on when you
power on a CEC device (e.g. DVD) with the device’s
remote. Press
OK
to turn it on to enable this function.
Using Auto Standby
Enables all CEC devices to automatically go to the
standby mode when you turn off the TV with the TV
remote. Press
OK
to turn it on to enable this function.
Note:
The CEC functions depend on the devices
connected and it is possible that some devices may not
interoperate correctly when connected to this TV. The
user manual or the manufacturer of the problematic
devices should be consulted for further information.
Using EPG
(Electronic Programme Guide)
EPG is an on-screen guide that displays scheduled
digital TV programmes. You can navigate, select and
view programmes.
1.
Press
on the remote control, select
Channel >
Selecting a Subtitle Type on Digital TV
Channels
1.
Press
on the remote control, select
Channel >
Subtitle > Subtitle type
and press
OK/►
to enter.
2.
Press ▲/▼ to select a subtitle type and press
OK
to
conrm. You can select
Hearing impaired
to display
the hearing impaired subtitles with your selected
language.
3.
Press to close the menu.
Using Teletext
Selecting Decoding Page Language
1.
Press
on the remote control, select
Channel >
Teletext > Decoding page language
and press
OK/►
to enter.
2.
Press
▲/▼
to select a proper type of language in
which Teletext will display and press
OK
to conrm.
3.
Press to close the menu.
Digital Teletext Language
On digital TV channels, depending on the broadcaster,
you may be able to enjoy a service with multiple initial
Teletext pages in different languages. This function
allows you to select an available language as primary
language, which relates to different initial Teletext
pages.
1.
Press
on the remote control, select
Channel >
Teletext > Digital teletext language
and press
OK/►
to enter.
2.
Press
▲/▼
to select a language and press
OK
to
conrm.
3.
Press to close the menu.
Using Instant Power On
It enables you to turn on your TV faster from standby
mode than turning this function off, but it will also
increase standby power consumption .
1.
Press on the remote control to display the
homepage,
Press ▲/◄/► to select
(Settings)
>
Device Preferences > Power >
Instant power
on
and press
OK
to toggle between on and off.
2.
Press repeatedly to return to the homepage.
Network Wake Up
This function allows you to turn on your TV from standby
mode via a network. To use this function, please make
sure:
1.
Your TV is connected to an effective wireless home
network;
13
Using More of Your TV
device to nd frequency with less interferences and if
you continue to face issues you should move closer
to TV or increase space between TV and source of
interferences.
The Bluetooth word mark and logos are registered
trademarks owned by Bluetooth SIG, Inc. and any use of
such marks by TCL is under license. Other trademarks
and trade names are those of their respective owners.
Time Shift
(* not available for some models)
Note:
This Option is only available when Time Shift is
set to On: press on the remote control, press ▲/▼
to select
Settings> Channel> Time shift
, press
OK
to
turn it on.
Allows you to pause, fast forward and rewind live TV,
so you don’t have to miss any part of your favourite
programmes. Before you use the function, connect a
USB drive to the TV rst. For the rst time, you should
complete the disk setup for the USB drive.
Press
on the remote control and select
Time shift
,
then press
OK
/► to confirm.
1.
Follow the directions on the screen to do the disk
setup if you use time shift for the first time.
2.
After the disk setup is done, time shift will start, and
the time shift menu displays on the screen.
3.
When the time shift menu disappears and only the
timing of the time shift remains on the screen, you
can press
OK
to call out the time shift menu and
operate according to the on-screen prompt.
4.
Press button on the remote control to stop the
time shift and exit.(
If using RC802V remote control
to access the buttons on the time shift menu, you
need to press
button on the remote control to
display the virtual remote control keyboard first.
)
Notes:
- Before you plug the USB drive to TV, make sure
you have backed up the data on the drive to avoid
unforeseen malfunction and data loss.
- We recommend that you use a USB drive with at least
1GB free space and a disk speed faster than 5.0MB/
sec.
- The bigger the USB drive free space for time shift, the
bigger the recording length.
Quick Access of Time Shift
Insert a USB disk, press PAUSE(
〓
) on the remote
control, it will access time shift automatically
(Available for RC802N remote control only)
.
PVR
(Personal Video Recorder)
(* not available for some models)
Allows you to record your favourite TV programmes.
EPG
and press
OK
/► to enter, or press
GUIDE
directly
(if available)
on the remote control, the
Programme Guide menu will appear, which allows
you to get information about the current or next
programme playing on each channel. Navigate
through the different programmes using the
▲/▼/◄/► buttons on the remote control.
2.
Use the related buttons shown at the bottom of the
screen to view EPG.
- Programme lter
: Programme guide lter for
digital TV programmes.
• Press to display the type list of the
programme.
• Navigate through the different types using the
▲/▼ buttons on the remote control.
• Select one or more types, which you want to
highlight from the type list, press
OK
to select or
deselect. A checkmark will appear to the right of
the type when selected.
- Custom schedule
: Press ▲/▼ to select a
programme, then press the
RED
button to set
the schedule, press
OK
to enter and use ▲/▼
buttons to select
Schedule reminder
or
Schedule
recording
.
- Select date
: Press the
GREEN
button to select
date.
- Schedule list
: Press the
YELLOW
button to view
your schedule list.
Note:
If using RC802V remote control to access the
color buttons, you need to press
button on the
remote control to display the virtual remote control
keyboard rst.
3.
Press repeatedly to exit EPG.
Bluetooth Function
(* not available for some models)
Bluetooth
®
is a wireless technology standard for
exchanging data over short distance between Bluetooth
devices. You can connect Bluetooth audio device,
mouse or keyboard via the TV.
1.
Press on the remote control to display the
homepage,
Press ▲/◄/► to select
(Settings)
>
Remotes & Accessories
and press
OK
to enter.
2.
Select
Add accessory
and press
OK
to enter.
The TV will search nearby Bluetooth devices
automatically.
3.
Select an available device, press
OK
and follow the
guides on the screen to connect it.
Note
: Bluetooth technology (if available in your TV) uses
2.4GHz frequency thus close proximity to Wi-Fi access
points, routers or microwave ovens might interfere with
Bluetooth audio streaming. If you face interruptions
in audio reception, you should restart your Bluetooth
14
Follow the on-screen instructions to scan the QR
code on the TV screen and download T-Cast.
Note:
Make sure the smart device and your TV are
in the same home LAN (local area network) or
network segment to use TV remote function.
Reset Shop
Allows you to reset the TV to factory default settings.
1.
Press on the remote control to display the
homepage,
Press ▲/◄/► to select
(Settings)
>
Device Preferences > Reset
and press
OK
to
enter.
2.
Press
▲/▼
to select
Factory data reset
and press
OK
to enter. Then select
Erase everything
and
press
OK
to confirm.
3.
Enter 1234 or the PIN according to the on-screen
prompt.
4.
Select
OK
and press
OK
to conrm.
5.
The
Initial setup
wizard appears. Follow the
instructions in the section
Initial setup
.
Netix
Settings
Netix provides on-demand movies and TV shows
delivered via the Internet. Netix is available in certain
countries.Unlimited membership is required. More
information can be found at www.netix.com <http://
www.netix.com/> .
Note:
you can directly access Netix via clicking the
Netix
button on the remote control.
Password in Parental Control
• The default password is 1234. You can change it to a
new one.
• The super password is 0423. If you forget your code,
enter the super password to override any existing
codes.
Using the Hands-free TV Voice
Control
(* not available for some models)
Before using the hands-free TV voice control, connect
the TV to the network and make sure it can access the
Google website rst. Then follow the steps below to
access.
1. Turn the built-in MIC switch (next to the power button)
to on before using this function.
2. Access the Android TV homepage by pressing on
the remote control.
Allows you to record your favourite TV programmes.
Before you use the function, connect a USB drive to the
TV rst.
Note:
The feature is available only in selected products
and, due to specific TV network limitations and country
technical requirements, might not be available in
product or place of installation. Feature might also be
blocked by TV network due to copyright protection (HD
content, recording protection). Please use on the
remote control to check if the feature is available in your
product.
1.
Press
on the remote control and select
PVR
.
2.
Press
OK
/► to enter and select
Record
. It starts to
record automatically.
3.
Press blue button to access
Settings
and use
▲/▼/◄/► to adjust the recording duration.
4.
Press
OK
or to stop recording manually, the
recorded file will be saved. In normal operation, the
recording will stop automatically when the recording
duration expires.
Note: you can nd and color buttons on the virtual
remote control keyboard for RC802V.
5.
In recording, the PVR mini pane will also show on
the screen to indicate the recording progress.
6.
To watch the recorded programme, exit PVR mode
first.Press
and select
PVR > PVR list
, then select
the related record file. Press
OK
to play.
(It is the
same if you record a digital radio programme.)
Notes:
- This feature is available only for digital non encrypted
channels.
- Before you connect the USB drive to the TV, make
sure you have backed up the data in the drive to avoid
the loss of your important data due to unforeseen
malfunction.
- The bigger the USB drive free memory for the PVR
function, the bigger the recording length.
- If you want to change channel or signal source during
recording, store the recording data before changing the
channel or source.
- The TV cannot play files normally if the parameters
of the file exceed the limitations of the system, the file
format is not supported, the file is damaged, or the file
cannot be decoded.
- Do not disconnect the USB drive when the system is
reading a file or transmitting data, otherwise the system
or the drive may be damaged.
T-Cast
T-Cast lets you enjoy plenty of videos
,
rich of
applications, and share great contents on large
screen. It also allows you to turn a smart device
into a sophisticated remote control, providing more
features than your normal TV remote control. You
can then control your TV through your smart device.
Using More of Your TV
15
3. Select
(Settings)
> Quick Settings >
"
Ok
Google
"
detection
and press
OK
to turn it on.
You can also set it by selecting
(Settings)
>
Device Preferences > Google Assistant >
"
Ok
Google
"
detection
.
4. Say “OK Google” to activate it.
Notes
:
-
The availability of hands-free TV voice control
depends on your region/country/language and your
model. For details, please refer to your local dealer.
-
A quiet surrounding is required for better function
when using it. The recommended using distance is
within 2 meters in front of TV set.
-
Turn the built-in MIC switch to off if you are not going
to use it. Or set the
“
Ok Google
”
detection
to off.
-
Standby power consumption will increase because
the built-in MIC is always listening when the Google
Assistant or voice control with the built-in MIC is
enabled.
16
Chapter 5 Other Information
Problems & Solutions
Note:
problems & solutions 1 to 2 are for the TV models which have network functions, so users of non-connected
TV models can disregard them.
6. Video stops playing midway.
-
Mistakes may occur when videos are copied or
compressed, so they may automatically stop playing
during playback.
7. What should I pay attention to, when I do
software updating?
-
No power cuts when software updating;
-
Avoid any operations with your remote control when
software updating;
-
Depending on your internet connection speed, the
software updating process may take some time.
8. There
are no distinct changes of TV interface
after software updating.
-
Under certain conditions, software updating may not
only update or add new functions but also improve
the performance of the TV set, without distinct
changes of interface. Also, there may be no changes
to the user interface at all.
9. What should I do when software updating
process stops due to a sudden power-off?
-
If you do software updating by USB, do not pluck the
USB from your TV, and restart your TV to continue
software updating; If you do software updating
by Network, also restart your TV and check if it is
functioning correctly.
10. With a USB device being inserted into the TV in
advance, I am prompted that no USB devices are
detected after I access Media, why?
-
There may be something wrong with your portable
hard drive(s), damaged or with low voltage. It's
recommended to provide an additional power supply
to the hard drive(s).
11. External device cannot be recognized.
-
Some external devices (e.g. webcam, smart phone,
tablet, game handle, and external wireless adapter)
may not be compatible with the TV and cannot be
supported for certain functions (nScreen, wireless
display, gesture control, face recognition, if any).
Please try a similar device. If it does not work,
contact your local dealer.
12. Voice search does not work.
-
Check if your remote control has been successfully
paired with your TV.
-
Check if the language setting is correct.
-
Check if Google server is available and stable.
1. Fail to link to the network.
-
Check if your TV is connected with the network;
-
Reboot your TV;
-
Consult your internet service provider, to conrm
if access of your router is supported. Refer to the
operation manual of your router.
-
Make sure your TV is connected to a router, and
make sure your router is powered on. Check that
your router/modem has an internet connection, and
that your Ethernet cables/wireless connection is OK.
Test your connection with a computer to make sure it
is OK. Should the problem persist, contact customer
service.
2. The video could not be played smoothly.
-
Videos from your USB ash drive --- It may result
from data transmission, or its code ow is far beyond
the supported formats of this TV set.
-
Videos downloaded from internet, or online videos.
a. It may be caused by the lower bandwidth of your
network. A high network speed is required to
handle online videos.
b. Peak internet usage times may affect the
bandwidth.
c. Check if any other computers on the same
network are also operating, as they may be using
up bandwidth. Especially if they are downloading
or playing on-line videos.
d. The video may not be smooth itself, it is not the
problem of your TV or network.
3. When two portable hard drives are connected
with the TV at the same time, they will not be
recognized sometimes.
-
All portable hard drives consume a lot of power,
which may result in power supply problems. We
recommend inserting only one hard drive, or a low
power consumption portable hard drive.
4. The video from a portable hard drive (USB) is
playing with no sound.
-
The audio format of the video in your portable hard
drive is not supported by the TV player.
5. Some videos fail to play.
-
The formats of the videos may not be supported
by the TV, especially videos shot by certain kinds
of cameras, generally with their private protocol of
formats, which are not compatible with your TV.
17
Other Information
Troubleshooting
Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.
Snowy dots and interference
If the antenna is located in the fringe area of a television
signal where the signal is weak, the picture may be
marred by dots. When the signal is extremely weak,
it may be necessary to install a special antenna to
improve the reception.
1. Adjust the position and orientation of the indoor/
outdoor antenna.
2. Check the connection of antenna.
3. Fine tune the channel.
4. Try another channel. Broadcasting failure may
happen.
Ignition
Black spots or horizontal streaks appear, or the picture
utters or drifts. This is usually caused by interference
from car ignition system, neon lamps, electric drills, or
other electrical appliance.
Ghost
Ghosts are caused by the television signal following
two paths. One is the direct path, the other is reected
from tall buildings, hills, or other objects. Changing the
direction or position of the antenna may improve the
reception.
Radio frequency interference
This interference produces moving ripples or diagonal
streaks, and in some case, loss of contrast in the
picture. Find out and remove the radio interference
source.
* To bring you better visual experience, please remove
all labels from TV front panel and screen before use.
No picture, no sound
1. Check if the fuse or circuit breaker is working.
2. Plug another electrical device into the outlet to make
sure it is working or turned on.
3. Power plug is in a bad contact with the outlet.
4. Check the signal source.
No color
1. Change the color system.
2. Adjust the saturation.
3. Try another channel. Black-white programme may
be received.
Remote control does not work
1. Change the batteries.
2. Batteries are not installed correctly.
No picture, normal sound
1. Adjust the brightness and contrast.
2. Broadcasting failure may happen.
Normal picture, no sound
1. Press the
button to increase volume.
2. Volume is set to mute, press the
button to
restore sound.
3. Change the sound system.
4. Broadcasting failure may happen.
Unorderly ripples on the picture
It is usually caused by local interference, such as cars,
daylight lamps and hair driers. Adjust the antenna to
minimize the interference.
18
Other Information
Legal Statement
[Legal Statement] of TCL - manufacturer of this TV set
Due to the various capabilities of products featuring
the SmartTV - Services, as well as limitations in the
available content, certain features, applications, and
services may not be available on all devices or in all
territories. Some features on SmartTV may also require
additional peripheral devices or membership fees that
are sold separately. Please visit our website for more
information on specic device information and content
availability. The services and availability of content
through SmartTV are subject to change from time to
time without prior notice.
All content and services accessible through this device
belong to third parties and are protected by copyright,
patent, trademark and/or other intellectual property
laws. Such content and services are provided solely
for your personal noncommercial use. You may not
use any content or services in a manner that has
not been authorized by the content owner or service
provider. Without limiting the foregoing, unless expressly
authorized by the applicable content owner or service
provider, you may not modify, copy, republish, upload,
post, transmit, translate, sell, create derivative works,
exploit, or distribute in any manner or medium any
content or services displayed through this device.
You expressly acknowledge and agree that use of the
device is at your sole risk and that the entire risk as to
satisfactory quality, performance and accuracy is with
you. The device and all third party content and services
are provided “as is” without warranty of any kind,
either express or implied. TCL expressly disclaims all
warranties and conditions with respect to the device and
any content and services, either express or, implied,
including but not limited to, warranties of merchantability,
of satisfactory quality, tness for a particular purpose, of
accuracy, of quiet enjoyment, and non-infringement of
third party rights. TCL does not guarantee the accuracy,
validity, timeliness, legality, or completeness of any
content or service made available through this device
and does not warrant that the device, content or services
will meet your requirements, or that operation of the
device or services will be uninterrupted or error-free.
Under no circumstances, including negligence, shall
TCL be liable, whether in contract or tort, for any direct,
indirect, incidental, special or consequential damages,
attorney fees, expenses, or any other damages arising
out of, or in connection with, any information contained
in, or as a result of the use of the device, or any content
or service accessed by you or any third party, even if
advised of the possibility of such damages.
Third party services may be changed, suspended,
removed, terminated or interrupted, or access may be
disabled at any time, without notice, and TCL makes no
representation or warranty that any content or service
will remain available for any period of time. Content
and services are transmitted by third parties by means
of networks and transmission facilities over which TCL
has no control. Without limiting the generality of this
disclaimer, TCL expressly disclaims any responsibility or
liability for any change, interruption, disabling, removal
of or suspension of any content or service made
available through this device. TCL may impose limits
on the use of or access to certain services or content,
in any case and without notice or liability. TCL is neither
responsible nor liable for customer service related to
the content and services. Any question or request for
service relating to the content or services should be
made directly to the respective content and service
providers.
Notes:
•
If the table stand has been assembled, just ignore the following instructions.
•
Follow the instructions accordingly based on the table stand supplied to you.
•
Graphics contained within this publication are for representation only.
•
Keep the screws and plastic parts away from grease and organic solvents to avoid damage,
especially during the assembly process.
•
During installation, lay some soft materials below the screen to avoid scratch and damage to
the screen.
•
When the TV faced down, do not impact the screen with sharp edges to avoid scratching the
screen.
Mount the Stand
•
If you want to mount the TV to the wall, please purchase an appropriate wall mount bracket.
19
Other Information
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