11
(ENG) DVQX1208
Limited Warranty
(ONLY FOR U.S.A.)
Panasonic Products Limited Warranty
Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect
in materials or workmanship, Panasonic Corporation of
North America (referred to as “the warrantor”) will, for the
length of the period indicated on the chart below, which
starts with the date of original purchase (“warranty period”),
at its option either (a) repair your product with new or
refurbished parts, (b) replace it with a new or a refurbished
equivalent value product, or (c) refund your purchase price.
The decision to repair, replace or refund will be made by the
warrantor.
During the “Labor” warranty period there will be no charge
for labor. During the “Parts” warranty period, there will be no
charge for parts. This Limited Warranty excludes both parts
and labor for non-rechargeable batteries, antennas, and
cosmetic parts (cabinet). This warranty only applies to
products purchased and serviced in the United States. This
warranty is extended only to the original purchaser of a new
product which was not sold “as is”.
Mail-In Service
--Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status
visit our Web Site at http://shop.panasonic.com/support
.
When shipping the unit, carefully pack, include all supplied
accessories listed in the Owner’s Manual, and send it
prepaid, adequately insured and packed well in a carton
box. When shipping Lithium Ion batteries please visit our
Web Site at
http://shop.panasonic.com/support
as Panasonic is
committed to providing the most up to date information.
Include a letter detailing the complaint, a return address and
provide a daytime phone number where you can be
reached. A valid registered receipt is required under the
Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY
PERIOD, THE PURCHASER WILL BE REQUIRED TO
FURNISH A SALES RECEIPT/PROOF OF PURCHASE
INDICATING DATE OF PURCHASE, AMOUNT PAID AND
PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED
WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits and Exclusions
This warranty ONLY COVERS failures due to defects in
materials or workmanship, and DOES NOT COVER normal
wear and tear or cosmetic damage. The warranty ALSO
DOES NOT COVER damages which occurred in shipment,
or failures which are caused by products not supplied by the
warrantor, or failures which result from accidents, misuse,
abuse, neglect, mishandling, misapplication, alteration,
faulty installation, set-up adjustments, misadjustment of
Product or Part Name Parts Labor
Digital Camera Peripherals 1 Year 1 Year
Digital Camera Accessories 90 Days 90 Days
Rechargeable Batteries 1 Year 1 Year
DMW-XLR1PP&E&GK-DVQX1208ZA.book 11 ページ 2017年2月6日 月曜日 午後5時11分